Privacy Policy UFS Technology
At UFS Technology, your privacy isn’t just a compliance requirement. It’s a commitment. We value the trust you place in us when you use our IT solutions, services, and platforms. This Privacy Policy explains how we collect, use, protect, and manage your information transparently and responsibly.
What information do we collect?
1. What Information We Collect
We collect only the information necessary to deliver secure, seamless, and high-quality services. This includes:
- Personal information: Name, address, email address, contact number(s), and when relevant, date of birth.
- Business details: Company name, designation, and project-related details shared during service engagement.
- Technical data: IP address, device details, browser type, usage patterns, and interactions with our website or products.
- Communication data: Emails, inquiries, service requests, and support interactions
We do not collect any unnecessary or sensitive personal data unless explicitly required and shared with your consent.
How We Collect Your Information
We collect information in the following ways:
- Direct interactions: When you contact us for services, request information, sign up for updates, request a demo, fill out a form, or communicate with our team.
- Automated tracking: Cookies and analytics tools that help us understand how users engage with our website and improve overall usability.
- Third-party sources: Only when you have authorised another organisation to share your information with us.
We ensure that you knowingly provide the data collected and understand why it is required.
Why We Collect Your Information
We use your information responsibly to:
- Provide and personalise our IT services
- Respond to inquiries and service requests
- Improve user experience and platform performance
- Send updates, service notices, or relevant communication
- Deliver better cloud solutions, software development, and cybersecurity services
- Maintain security and prevent fraudulent or unauthorised activity
We never sell, rent, or misuse your personal data.
Confidentiality & Data Protection
Your privacy matters.
As a leading IT company in Kochi, Kerala, we follow robust security standards, ensuring strong data privacy, encryption, and protection mechanisms.
However, we cannot guarantee the privacy of information collected by external websites not managed by UFS Technology, including those linked from our platform. We encourage reviewing third-party privacy practices before sharing information.
Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Opt out of marketing communications at any time
- Request deletion of your data (where legally applicable)
- Ask how your data is being used
To submit a request, simply contact us using the details provided.
Data Retention
We retain your data only as long as required to deliver our secure digital solutions, meet legal requirements, or support your ongoing engagement with UFS Technology. After this, the data is securely destroyed or anonymized.
Making a Complaint
If you have any concerns about how your data is handled, please reach out to us directly.
Email: info@ufstechnologies.com
Share your concerns, and our team will review your complaint and investigate the matter thoroughly. We aim to resolve most issues within 15 working days, but in complex cases, the process may take longer. If you remain unsatisfied after our response, you may escalate your concerns to the relevant data protection authority.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect improvements to our services or changes in legal requirements. The latest version will always be available on our website.
Have Questions? Need Secure IT Solutions?
We’re here to help
If you want to understand more about how we protect your information or if you’re looking for reliable cloud solutions, cybersecurity services, or IT services in Kochi, Kerala, Bangalore, Canada, UAE, or any other
Contact UFS Technology today for secure, transparent, and trusted IT solutions.